How to model core business and operational data for multi-agent AI systems.

Modern AI systems increasingly rely on multi-agent architectures, where specialized agents (planning, search, action, review, and response) collaborate to achieve complex goals. To make that collaboration reliable and efficient, we have found that data must flow cleanly across three key layers:
Each layer needs intentional data modeling. Done right, it eliminates duplication, reduces operational cost, and keeps your agents aligned with the real circumstances of your business, avoiding drift into disconnected silos.
👉 This series expands on the framework introduced in our main article, Data Modeling for Multi-Agent Architectures diving deeper into the first layer and how to design it effectively.
Here are the links to the rest of the series:
Multi-agent systems live and die by data consistency. When each agent has a slightly different view of “truth” on e.g. who the customer is, what their latest action was, or whether an order shipped, chaos follows.
The Systems of Record (SoR) layer prevents this by serving as the single, authoritative source for all structured operational data.
Your agents, no matter how advanced, are only as smart as the data they read from.
The role of Systems of Record goes beyond databases, because they set foundational boundaries that define what the rest of the AI stack can rely on.
In a multi-agent setup, this means that:
A solid SoR design stops issues like data duplication, circular dependencies, or high embedding costs downstream.
The goal is to make schemas predictable.
Good SoR models have:
This structure helps both humans and agents know which data can be trusted, and which is derived or temporary.
The SoR feeds into the CKMS (Context & Knowledge Management System), which in turn feeds the agents.
There are three common sync patterns:
| Pattern | How it Works | When to Use |
|---|---|---|
| Snapshot ingestion | CKMS pulls periodic full exports from SoR | Stable data, low update frequency |
| Event-driven sync | SoR emits changes via Kafka or webhook; CKMS consumes updates | Frequent updates, near-real-time needs |
| Hybrid | Key entities streamed; less critical ones batched | Mixed workloads (typical for startups) |
A pragmatic early-stage stack might look like this:
Each SoR entity (like customer, order, or campaign) syncs to the CKMS with minimal metadata, embeddings, and timestamps, letting agents search and reason across a stable, queryable data graph.
A well-modeled SoR turns your AI stack from a sandbox into a scalable system.
Agents stop guessing and start executing against data that’s consistent, queryable, and versioned, which we believe to be the foundation of every scalable multi-agent architecture.



