Serviced apartments.

Expert data and AI advisory for serviced apartments, aparthotels and corporate housing.

Book a checkpoint

Free, 30 minutes. Bring one thing that's stuck.

This is for you if...

Your short stays, long stays and corporate contracts each run on their own numbers.

Short and long stays are priced and reported in different systems.

Corporate contracts and invoicing are handled outside the PMS.

Furniture and housewares per unit are tracked separately from bookings.

Landlord and owner reports get assembled by hand every month.

Where serviced apartment operations break.

The same five failures we see across the value chain, in roughly the same order.

Building with unclear ROI

What did we get for this?
Tech spend, last 18 months
PaidGot back
Length-of-stay pricing$85k?$520k
Corporate account portal$70k?$340k
Contract invoicing$55k?$300k
Landlord reporting$45k?$240k
Unit inventory tracking$40k?$190k
Total$295k?$1.6M

Eighteen months of roadmap and real spend, and nobody can point at the number it moved.

Inconsistent data

What is unit 204 paying in March?
Unit 204Rent book
January$2,800PAID
February$2,800PAID
March?$3,150?PAID
PMS$2,800$3,150
Contract sheet$3,150$3,150
Finance$2,950$3,150

The PMS, the contract sheet and the finance system each hold a different figure for the same unit and the same month.

Inconsistent business logic

What does “Occupied” mean?
PMS
Contracts
Finance
Ops
A guest is checked in
Any unit under lease
Any night invoiced
Somebody is living there
Sold for that night
Revenue decides

Occupied, available and billable each change meaning between a short stay and a corporate lease.

Errors guests find first

Who found out first?
Client11:20

Our invoice says three apartments. We only have two with you.

You11:34

Apologies, checking with finance now

Alert09:02

Invoice for 3 units, contract says 2. Held back before sending.

You09:10

Fixed and sent.

A corporate request goes through too many hands and an invoice goes out wrong, with nothing watching either one.

A stack your vendor holds

Who holds the keys?
Your vendorYou
Corporate portal
Booking engine
Contract system
Data warehouse
PMS integrations

Every change to a contract rule or a report is a ticket to somebody else, and some of them stop answering.

What fixing it looks like.

The checkpoint call decides which of these you actually need.

Case study.

Ghosted by their tech vendor, now shipping 5x faster

Short-term rental operator, 100+ properties

5xshipping speed after the vendor left

A short-term rental operator built its stack with a vendor that stopped responding. We stepped in as fractional CTO and stood up a lean, AI-enabled engineering team from scratch. The team now ships five times faster than the vendor did, at lower cost, on infrastructure the company owns. New features take a day instead of a couple of weeks.

What changed

  • New features often shipped in less than 24h
  • Employees are now happy to work with the tech
  • Core stack owned in-house at lower monthly cost

How we help you.

Start with a free call. From there we either run a full value iteration on your stack and hand you the plan, or we stay on as your fractional CTO for data and AI.

  • Checkpoint

    Free, 30 minutes

    Bring one thing that's stuck. We tell you what's wrong with it and what to do first.

    Book a checkpoint
  • Value Iteration

    Scoped engagement, one-off

    We analyse your whole stack and build a pragmatic plan: what's broken, what to fix first, and who should own it. Your team or any vendor you hire can run it.

  • In the Loop

    Ongoing, fractional

    We work with you a few hours a week on what moves the strategy: prioritisation, vendor calls, architecture decisions and hiring.

Questions we get asked.

You get a senior technical decision-maker for a few hours a week, without the hire. In practice that means deciding what to build and in what order, choosing between a PMS and the tools around it, setting how your stay and contract data is modelled, and unblocking the decisions your team cannot make on its own.

Yes, once somebody decides what a night, a lease and a billable unit mean across all three. Most of the disagreement comes from those definitions. We settle them, give each one an owner, and point the reporting at one place.

Usually yes. Most of the work is deciding what a contract means in terms the PMS understands, who owns that definition, and where the invoice reads from. That is a much smaller piece of work than a migration.

Usually yes, once the numbers behind it live in one place. Landlord reports take days because they get assembled from the PMS, the finance system and whatever is in the sheets. Settle the definitions and each landlord's terms, and the report becomes something the system produces.

Yes. We are based in Cyprus and work mostly across Europe and the Gulf, and we take on work in the US. Most of the work happens remotely, and the underlying problem is the same in every market.

We specify it, sequence it, and stay close while it gets built. The building is done by your own team or by a vendor you choose. Staying close means we write the specs, sit in the vendor calls, review what comes back against what was asked for, and re-sequence when something turns out harder than it looked. That keeps you able to drop us and keep going, which is the point.

The checkpoint call is free. A scoped engagement is quoted once we know what we are looking at, and ongoing advisory is a monthly arrangement. If we think you do not need us, we say so on the call before anything is quoted.

Let's get started.